GET IN TOUCH

We’re are always happy to hear from our customers. Get in touch using this simple message box or email [email protected]
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Call Us On
07897781579
Send a message
[email protected]
Address
Sunnyfield House, 36 Westgate, Guisborough, TS14 6DP
Shop opening hours
Thursdays 9.30 – 2.30pm and at other times by appointment

Frequently Asked Questions

Yes.

A note about colours. We have endeavoured to take photos which accurately capture each product’s colour. Please be aware that all devices have a range of colour, brightness, hue and tone settings which may distort the actual colour of the item. If you have any questions at all about this, please send us a message.

Once a product has been purchased online, you will receive an email with details about logging into your Karisma account. To view your receipts, log in and go to https://karisma.biz/my-account/orders

If this is your first order we must deliver it to the registered address of your payment card. All subsequent orders can be delivered to any UK address

We offer a hassle-free return policy. If you’re not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please refer to our Returns & Exchanges page for detailed instructions.

We offer a hassle-free return policy. If you’re not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please refer to our Returns & Exchanges page for detailed instructions.