FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, although be aware that colours may appear differently on each screen depending on your settings. If you have any questions about this then please get in touch

Where can I view my sales receipt?

Once you have purchased a product online, you will have received details about logging into your account. To find you receipt, simply log into your account and go to the Orders pages here https://karisma.biz/my-account/orders/

Where can I have my order delivered?

If it’s your first online order then it must be delivered to the address that your card is registered to. After your first order it is possible to send order to any other UK address of your choosing.

More questions?

If you have any more questions, we’ll be happy to answer them for you. Simply email us or use the contact form here